Recipe for Perfect Customer Service
The Appraiser Coach
AUGUST 16, 2022
I’m not the biggest dessert person in the world, but I have a weakness for Arnold Palmers. For those of you unfamiliar with what an Arnold Palmer is, it’s a. Read More.
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Which Hat Are You Wearing?
The Appraiser Coach
JANUARY 16, 2023
We’re the technician, the business owner, the customer service representative, the secretary, Read More There are many different roles the we play as appraisers.
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The Company Policy about AI and Appraising
Artifactual History Appraisal
JULY 8, 2025
There are many deeply problematic qualities about AI which are especially troubling in the context of its misapplication to appraising. This is part of the customer service we provide. To highlight just a few of the many issues: -AI has been known to “hallucinate” and invent things that don’t exist or are incorrect.
Hake’s Auctions Presents The Jeff Jacob Collection: Jan 6-22
The Journal of Antiques and Collectibles
DECEMBER 5, 2024
We have set the standard for quality collectibles and customer service in the world of popular culture collectibles since 1967. Your satisfaction is always our first priority.
How To Work With An Art Advisor
Art Appraisal Resources
MARCH 15, 2022
I work on an hourly basis or project basis and prefer this business model so I can truly be impartial to the outcome, while advising, educating and sourcing the best quality art so that my clients are comfortable in their purchases. That is what I do best. Santa Fe does not disappoint and truly lives up to its name of “A City Different.”
HAVE YOU CHECKED THE PROCEDURAL MANUAL?
The Appraiser Coach
OCTOBER 3, 2023
Set up a webpage for customer service, data entry, research, office management, and any other components you see fit. There are a lot of website hosts out there that you could use to create something like this, but sites.google.com offers all you need to create multiple webpages, and it’s conveniently free.
Facing Hard Conversations With Confidence
The Appraiser Coach
NOVEMBER 28, 2023
George is in charge of customer service, and we’ve been noticing that things aren’t going so well. Many of us prefer to just ignore a problem and hope it goes away, rather than actually talking to someone about it and fixing it. I’d like to share with you a practice that I use when addressing these kinds of issues.
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